Quick answers to our most frequently asked questions
A simple process to get valuable feedback for your products
Create a new project and specify what type of feedback you need.
Use your tokens to request the specific type of feedback you want.
Get structured, actionable feedback from relevant reviewers.
Browse through our complete list of frequently asked questions
Rubreek is a product feedback platform where people can give and receive honest, structured feedback on digital products like apps, websites, and software. We connect creators with relevant reviewers in a token-powered ecosystem that makes quality feedback accessible and affordable.
Rubreeks are the platform's feedback tokens. They come in three types: Roast Rubreeks for quick feedback, Structured Rubreeks for comprehensive analysis, and Technical Rubreeks for expert evaluation. You spend these tokens to receive feedback and earn them by giving feedback to others.
You earn Rubreeks by providing quality feedback on other users' projects. The amount you earn depends on the project type (from landing pages to complex desktop apps) and the feedback type you provide. For example, you'll earn more Rubreeks for giving technical feedback on a mobile app than for giving quick feedback on a landing page.
You spend Rubreeks by creating a project and requesting feedback. You choose which type of feedback you want (Roast, Structured, or Technical) and use the corresponding Rubreeks from your wallet. Each feedback request costs one token of the selected type.
Yes! Once you've earned Rubreeks by providing feedback, you can redeem them for cash. Current redemption values are $3 for each Roast Rubreek, $5 for each Structured Rubreek, and $10 for each Technical Rubreek. Redemptions are processed within our standard payment cycles.
We support feedback for a wide range of digital products, including landing pages, web applications, mobile apps, APIs, and desktop applications. Each project type has specialized feedback templates designed to generate the most relevant insights.
Joining Rubreek is completely free! You can create an account, explore the platform, and even start giving feedback without any cost. You'll only need to purchase Rubreeks when you want to request feedback on your own projects.
Rubreek provides structured, actionable feedback from relevant users rather than generic comments. Our token system ensures reviewers are properly motivated to provide quality insights, and our templates guide them to give specific, useful feedback. Plus, you can earn money by helping others improve their products!
Rubreeks are sold in packages at various price points. For example, 10 Roast Rubreeks cost $50, 10 Structured Rubreeks cost $70, and 10 Technical Rubreeks cost $150. We offer volume discounts for larger packages of 50 or 100 tokens.
Most feedback requests receive their first responses within 24 hours. The exact timing depends on the complexity of your project and the type of feedback requested. Technical feedback may take slightly longer as it requires reviewers with specialized expertise.
We maintain quality through several mechanisms: structured templates guide reviewers to provide thorough feedback, a rating system helps identify top reviewers, and our token economy incentivizes thoughtful responses. You can also view reviewer profiles and ratings before accepting their feedback.
All users can request feedback from our general reviewer pool. Premium subscribers can access additional filtering options to target reviewers by location, device type, professional background, and interests to ensure feedback comes from your target audience.
Traditional user testing services typically charge $50-150 per tester and often lack technical depth. Rubreek makes feedback affordable through our token economy, connects you with technically-savvy reviewers, and creates a community where you can both give and receive valuable insights.
There's no cap on how many Rubreeks you can earn! The more quality feedback you provide, the more tokens you'll accumulate. Many active users earn enough to request feedback on their own projects plus redeem additional tokens for cash.
If you receive feedback that doesn't meet our quality standards, you can flag it for review. Our team will evaluate the feedback, and if it truly falls short, we'll refund your Rubreeks and take appropriate action with the reviewer.
Absolutely! Many users incorporate Rubreek into their regular development cycles. Premium subscribers can set up recurring feedback requests to track how changes impact user perception over time. This creates a continuous feedback loop for iterative improvement.
Not at all! While we do offer technical feedback options, you can use Rubreek regardless of your technical background. Our platform is designed to be accessible to solo founders, designers, marketers, and developers alike.
We take confidentiality seriously. You control exactly what you share about your product, and all users agree to our confidentiality terms. For unreleased products, you can require reviewers to accept additional NDA terms before viewing your project.
Definitely! Many users find Rubreek most valuable in the early stages. Getting feedback on concepts, wireframes, or prototypes can save substantial development time by identifying issues before they're coded. We have specific templates designed for early-stage products.
Yes, we offer premium subscriptions that include additional features like custom feedback templates, targeted workflow testing, reviewer filtering, enhanced analytics, and priority matching. All core platform functionality remains available without a subscription, so you can choose what works best for your needs.
No problem! While our ecosystem encourages both giving and receiving feedback, we understand that sometimes you need insights right away. You can purchase Rubreek packages directly through our platform to immediately request the feedback you need without first reviewing other projects. This is especially helpful when facing tight deadlines or when you're just getting started.
Absolutely! Many of our users are feedback providers who don't currently have their own products. As a reviewer, you can earn Rubreeks by providing feedback on others' projects and then either save them for future use or redeem them for cash. This is a great way to monetize your expertise, learn from other products in the market, and build your profile within the community. Many consultants, freelancers, and product enthusiasts find value in participating purely as reviewers.
Our support team is here to help. Reach out with any questions not covered in our FAQ.
The structured feedback we received through Rubreek was instrumental in our app redesign. We were able to identify and fix critical UX issues before our launch.
Sarah Johnson
Product Manager, TechCorp