Last updated: August 15, 2025
At OffBeta Limited ('OffBeta,' 'we,' 'us,' or 'our'), we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our platform, websites, and services (collectively, the 'Service').
At OffBeta, we are committed to quality feedback and the protection of user privacy. By using any part of the platform and its services, you're agreeing to uphold all our policies and standards in all your interactions. These rules, policies and standards ensure everyone benefits from constructive, respectful feedback that genuinely improves products.
Foighne Ventures Limited (trading as OffBeta) is the data controller responsible for the processing of your personal data. We are based in Ireland and comply with the European Union's General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our Service, you acknowledge that you have read and understood this Privacy Policy.
If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact our Data Protection Officer by sending a support ticket from your dashboard.
We collect information that you provide directly to us, information from third parties, and information that we automatically collect when you use our Service. We process this data in accordance with the legitimate purposes outlined in this policy and only for as long as necessary to fulfill these purposes.
| Category | Data Types | Purpose | Legal Basis | Retention |
|---|---|---|---|---|
| Account Information | Name, email address, username, password (encrypted), profile picture, professional background | Account creation and management, authentication, platform communications | Contract Performance, Legitimate Interest | Account duration plus 12 months after deletion |
| Payment Information | Payment method details, transaction history, billing address | Processing payments, credit purchases, redemptions, fraud prevention | Contract Performance, Legal Obligation | 7 years (financial records) |
| Platform Activity | Feedback provided/received, credit transactions, project submissions | Core service functionality, credit economy management, quality control | Contract Performance, Legitimate Interest | Account duration |
| Usage Data | Login timestamps, session duration, features used, pages viewed | Service improvement, troubleshooting, security monitoring | Legitimate Interest | 24 months |
| Communications | Support inquiries, feedback responses, direct messaging content | Customer support, dispute resolution, platform integrity | Contract Performance, Legitimate Interest | 36 months |
| Device Information | IP address, browser type, device type, operating system | Security, fraud prevention, service optimization | Legitimate Interest | 12 months |
| Marketing Data | Email engagement, communication preferences | Service updates, promotional communications | Consent | Until consent withdrawal or account deletion |
We use your personal information for the following purposes, each of which has a defined legal basis under the GDPR:
We use your information to operate, maintain, and improve our platform, including processing transactions, managing accounts, facilitating feedback exchanges, and developing new features.
Legal basis: Contract Performance, Legitimate Interests
We use your contact information to communicate with you about your account, respond to inquiries, send service updates, and provide customer support.
Legal basis: Contract Performance, Legitimate Interests
We use payment and transaction information to process purchases, redemptions, and manage our credit economy.
Legal basis: Contract Performance
We use your information to protect our platform, detect and prevent fraudulent transactions, abuse, and other illegal activities.
Legal basis: Legitimate Interests, Legal Obligation
We analyze usage patterns and platform performance to improve our service, optimize user experience, and develop new features.
Legal basis: Legitimate Interests
With your consent, we use your information to send promotional communications, newsletters, and information about new features or services.
Legal basis: Consent
We use and retain information as required to comply with applicable laws, regulations, legal processes, or governmental requests.
Legal basis: Legal Obligation
We may use automated systems to analyze your information to improve our services, prevent fraud, and provide personalized experiences. These processes may include:
Under GDPR, you have the right not to be subject to a decision based solely on automated processing that produces legal or similarly significant effects. If you believe an automated decision has affected you significantly, please contact our Data Protection Officer to request human review.
The OffBeta platform is designed for users to share products and receive feedback. By submitting a product or providing feedback, you understand that:
We share information with third-party service providers who help us operate, provide, improve, and secure our Service. These providers include:
All service providers are contractually obligated to use your information only for the purpose of providing services to us and in compliance with applicable data protection laws.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to enforce our Terms of Service, protect our rights, property, or safety, or the rights, property, or safety of others.
If OffBeta is involved in a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information via email or through a prominent notice on our Service.
We may share your information with third parties when you explicitly consent to such sharing. For example, if you choose to integrate our Service with third-party applications or services, you may be consenting to share certain information with those third parties as described at the time of integration.
As an Irish company operating a global service, your information may be transferred to and processed in countries outside of the European Economic Area (EEA). When we transfer personal data outside the EEA, we ensure that appropriate safeguards are in place, such as the European Commission's Standard Contractual Clauses, to protect your information and comply with applicable data protection laws.
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:
All data transmitted between your device and our servers is encrypted using TLS. Sensitive information like passwords and payment details are encrypted at rest.
Strict access controls limit who can access your data within our organization. Access is granted on a need-to-know basis.
Our platform is hosted on secure, enterprise-grade cloud infrastructure with industry-standard security practices and regular security updates.
We conduct regular security monitoring and penetration testing to identify and address potential vulnerabilities before they can be exploited.
While we implement industry-standard security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us using the ticketing system on your dashboard.
Under the GDPR and other applicable data protection laws, you have certain rights regarding your personal information. These rights include:
You have the right to request a copy of the personal information we hold about you and information about how we process it.
You have the right to request that we correct any inaccurate personal information we hold about you, or complete any incomplete information.
You have the right to request that we delete your personal information in certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected.
You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the information.
You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that information to another controller.
You have the right to object to the processing of your personal information in certain circumstances, such as when processing is based on legitimate interests or for direct marketing purposes.
Where processing is based on consent, you have the right to withdraw your consent at any time. This does not affect the lawfulness of processing based on your consent before its withdrawal.
You can exercise your data protection rights in the following ways:
Through Your Account: Many of your rights can be exercised directly through your account settings, where you can access, correct, and delete certain personal information.
Contact Our DPO: You can contact our Data Protection Officer by sending a support ticket from your account with the subject "Data Protection" to exercise any of your rights or to ask questions about your personal information.
We will respond to your request within one month of receipt. This period may be extended by two further months where necessary, taking into account the complexity and number of requests. We will inform you of any such extension within one month of receipt of your request.
If we decide not to take action on your request, we will inform you of the reasons for not taking action and of your right to lodge a complaint with a supervisory authority and to seek a judicial remedy.
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, and to provide you with our services.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account Information | Account duration + 12 months | Account recovery, service continuation, addressing inquiries |
| Payment Information | 7 years | Legal and financial compliance requirements |
| Platform Activity | Account duration | Service provision and platform functionality |
| Usage Data | 24 months | Service improvement and analytics |
| Communications | 36 months | Support continuity and dispute resolution |
| Device Information | 12 months | Security and fraud prevention |
| Marketing Data | Until consent withdrawal | Marketing communication based on consent |
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, whether we can achieve those purposes through other means, and applicable legal requirements.
In some circumstances, we may anonymize your personal information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
Our Service is designed for professional use and is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16 years of age. If you are under 16, please do not provide any personal information through our Service.
If you are a parent or guardian and you become aware that your child has provided us with personal information, please contact us immediately through your account dashboard. We will take steps to remove such information from our servers promptly.
If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take immediate steps to remove that information from our servers and terminate any associated accounts.
Our Service may contain links to third-party websites, applications, or services that are not owned or controlled by OffBeta. We also integrate with various third-party services to provide our functionality.
We use trusted third-party services for:
When you click on links to external websites or services, you leave our platform and are subject to their privacy policies and terms of service. We encourage you to review their privacy practices before providing any personal information.
Important Notice:
We are not responsible for the privacy practices or content of these third-party services. Any information you provide to third parties is governed by their privacy policies, which may differ from ours. We recommend reviewing their privacy policies before sharing personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes, we will provide prominent notice through multiple channels.
We'll send an email to your registered address for significant changes
You'll see a prominent notice when you log into your account
We'll display a notice on our website for all visitors
The 'Last Updated' date at the top will reflect any changes
If you disagree with changes to this Privacy Policy, you may close your account at any time. Continued use of our Service after policy changes indicates your acceptance of the updated terms. For material changes that require additional consent, we will obtain your explicit agreement before the changes take effect.
For users in the European Union, we process your personal data based on the following legal grounds under the GDPR:
Processing necessary to provide our services, manage your account, process payments, and fulfill our contractual obligations to you.
Examples: Account creation, service delivery, payment processing, customer support
Processing necessary for our legitimate business interests, provided these interests don't override your fundamental rights and freedoms.
Examples: Platform improvement, fraud prevention, security monitoring, analytics
Processing required to comply with applicable laws, regulations, or legal processes.
Examples: Tax reporting, financial record keeping, responding to legal requests
Processing based on your explicit, freely given consent, which you can withdraw at any time.
Examples: Marketing communications, optional features, cookies (non-essential)
Processing necessary to protect your life or physical safety, or that of others (rarely applicable).
Examples: Emergency situations, safety threats
If you have concerns about our handling of your personal information, we encourage you to contact us first. We are committed to working with you to resolve any privacy concerns promptly and fairly.
If you're not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.
21 Fitzwilliam Square South
Dublin 2, D02 RD28, Ireland
Website: www.dataprotection.ie
Phone: +353 (0)761 104 800
You can also contact the data protection authority in your country of residence or where you believe a violation occurred.
For all privacy-related questions, data protection rights requests, or concerns about this Privacy Policy, please contact us through your account dashboard.
Support Ticket (Recommended)
Log into your account and submit a ticket marked "Data Protection"
Data Protection Officer
Available through our support system for specialized privacy matters
Foighne Ventures Limited
Trading as: OffBeta
Registered in: Dublin, Ireland
EU GDPR Representative
We are committed to responding to all privacy inquiries within one month, as required by GDPR. For urgent security matters, we aim to respond within 72 hours.
At OffBeta, we believe that your privacy is fundamental. We are committed to being transparent about our data practices, providing you with control over your information, and continually improving our privacy measures. By using our Service, you trust us with your information, and we take that responsibility seriously. We appreciate your confidence in us and are committed to maintaining that trust.